THE PROBLEM: People are complex, so even the best leaders need help when it comes to growing and engaging their teams to advance a business.

TERESA’S PERSPECTIVE: “Compliance is important but no company attributes its success to an unyielding commitment to compliance. Small and mid-size businesses in particular, depend on their ability to produce quality goods and services, efficiently, to have a sustainable business. Because nothing impacts customer satisfaction more than how employees work, it’s critical that HR practices align to operational excellence.”